Working Student - IT Support (20h/week)
Apply to this role<p>Bragi was founded in 2013 and launched the world's first Truly Wireless Earphones in 2015 (yes, a whole 12 months before the Airpods...)</p>
<p>Since then, we have evolved from a promising startup to a market-moving creator of innovative technology, opening the new category of Truly Wireless Earphones. Bragi transformed into a software enabler for consumer brands, focusing on scaling its technology after investing more than $90 million in software and AI.</p>
<p>Now we are a leader in the AI headphone space, known for our smart devices that integrate seamlessly into users' lives. With a focus on innovation and user experience, we are driving the evolution of wearable technology.</p>
<p><strong>This role is based in Munich with on-site responsibilities, remote working is Not possible</strong></p>
<h2>Tasks</h2>
<ul>
<li>Support the IT Administrator in expanding, managing, maintaining, monitoring, and documenting Bragi’s global IT infrastructure</li>
<li>Maintain accurate hardware and equipment inventory records, including lifecycle documentation and asset tagging</li>
<li>Contribute to technical documentation and audits; help develop and update IT policies, procedures, and standards</li>
<li>Coordinate hardware logistics, including shipment preparation, tracking, and receiving</li>
<li>Assist with mission-critical services and servers, including basic maintenance, patching, and deployment support for updates and enhancements</li>
<li>Provide timely IT support and troubleshooting for employees across endpoints, applications, and connectivity</li>
<li>Help ensure the technical and physical security of network-attached hardware in line with established security policies and standards</li>
<li>Offer backup support for network components, including routers, firewalls, switches, controllers, and wireless access points</li>
</ul>
<h2>Requirements</h2>
<ul>
<li>Studying in Computer Science, Information Technology, or a related field in Munich</li>
<li>Experience with diverse operating systems (Windows Client/Server, Linux—Ubuntu/Debian, Arch Linux—and macOS) and common network clients, plus familiarity with virtualized server environments</li>
<li>Familiarity or hands-on exposure to Docker, Git, Python, and shell scripting is advantageous</li>
<li>Strong organizational skills with the ability to prioritize, handle multiple tasks, and deliver within constraints</li>
<li>Availability for at least 6 months; part-time commitment of 20 hours per week (ideally available in the mornings)</li>
</ul>
<h2>Benefits</h2>
<ul>
<li>The opportunity to help define and scale IT operations in a high-growth AI technology company</li>
<li>Modern infrastructure and tools to support a seamless on-site work experience</li>
<li>A collaborative and international team focused on innovation and user experience</li>
<li>Flexible Learning & Development opportunities to support your professional growth</li>
<li>Breakfast, lunch (Tuesday–Thursday), fresh fruits, and coffee in the office</li>
</ul>
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